What to Expect - Green Touch Lawn Works - Lawn Care for Weatherford, Aledo, Flower Mound, Coppell, Highland Village, Southlake, Keller and many more cities in the North Texas area!

Lawn Service

Lawns will be mowed on a weekly or bi weekly basis as per our agreement.
We will strive to service your lawn on the same day of each week, although the time of day cannot be guaranteed.
We will service your lawn in moderate rain conditions as long as drainage and saturation issues allow. If rainfall
is more than moderate, your lawn will be serviced on the next day. If more than 2 days elapse before conditions
become favorable for mowing, service will be skipped until the following week.
Please make sure that all gates remain unlocked so access to lawn areas remain unhindered. If you require that
a gate stays locked at all times, Green Touch Lawn Works can supply a combination lock and combination code
for that gate FOR FREE so we can maintain guaranteed access to gated areas.
Please remove all toys and debris from the lawn areas prior to our service day. Green Touch Lawn Works is not
responsible for any damaged or destroyed items left in the lawn area.
Green Touch Lawn Works will make every effort to avoid damaging sprinkler heads, however, we are not
responsible for damage to heads that are malfunctioning or not installed properly.
Please make sure that all animal waste is cleaned up from the lawn areas prior to service. We reserve the right to
charge a $10.00 equipment cleaning fee if animal waste is excessive and requires the cleaning of our equipment
after service before continuing with our scheduled route.
Any complaints regarding service should be submitted within 24 of the service time, Green Touch Lawn Works
will assume the service was completed in a satisfactory nature.

Payment

Payments for lawn maintenance must be made as per our agreement, whether the terms are per cut or on a
monthly invoice cycle. Invoices for the monthly cycle will be sent out no later than the 30th of each month. The
due date for payments will be no sooner than 14 days from the date the invoices are sent. This gives each client
plenty of time to remit payment either online or by check. Clients whose payments are not received by the due
date will be charged a $5.00 late fee that will be added to the next invoice. Payments not received by 14 days
after the original due date has passed will incur an additional $10.00 late fee and service will be halted until
payment is made in full including all late fees. Once payment has been made in full, service will be reinstated,
although if too much time has passed between discontinuing of service and the reinstatement of service, a clean
up fee may be necessary. I hope you understand that this policy is designed to protect my company and if
payments are made on time, there will be no problems. I understand that sometimes mistakes happen, but no late
fee will be waived if contact is not made regarding the matter after the due date has passed. If no payment has
been made or no contact has been initiated by the client within 45 days after the original due date, I will turn the
unpaid balance on the account over to a collection agency for further pursuit of payment and the agency will
notify all major credit bureaus of the delinquency.
For all non mowing work, all materials required for any project must be paid for before work is to begin. The
balance of the project must be paid in full at the time of completion. In addition, an agreement outlining the scope
of the work and the cost must be signed or noted by e-mail before work can commence.
Failure to pay any balance that is owed upon completion unless arrangements are made in writing prior to work
starting will result in the addition of late fees being charged and in the event of a severely delinquent account, the
balance may be turned over to a collection agency for further pursuit of payment.